Job Description:
- Oversee the order-to-cash process.
- Coordinate with teams in Asia, NAFTA, and EMEA.
- Process orders using SAP S4/Hana.
- Support sales in designated countries.
- Prepare and manage shipping documents.
- Address customer complaints and sample requests.
- Manage customer profiles and trade restrictions.
- Collaborate with various departments on credit, logistics, and shipments.
- Analyze data using Power BI and Excel for process improvements.
- Participate in continuous improvement projects.
Requirements:
- 8-10 years of experience in an MNC.
- Knowledge of logistics, shipping, and export documentation.
- Preferably experienced with ASIA import/export shipments.
- Proficient in SAP S4/Hana and MS Office.
- Team player, independent, and proactive.
- Organized and detail-oriented with a positive attitude.
- Strong communication skills; fluency in English and Chinese preferred.
- Basic knowledge of financing, credit management, and global trade services.
- Project work experience in customer service is a plus.
- Strong data analytics skills.
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972