Responsibilities:
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End user support
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Assist in Operating Systems Migration and related support.
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Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
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Responsible for correcting all problems associated to supported list of End User Equipment and Software.
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Installation of software/application.
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Provide accurate and timely documentation in IT Service Management Tool.
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Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
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Synchronizing application settings to environment requirement.
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Relocation of computer devices and peripherals.
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Setting up of the end users profiles for applications.
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Proactive update and follow up to end users.
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Guide end user on required applicable tasks
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Other adhoc task as assigned.
Requirement:
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Diploma or equivalent professional education in Information Technology or related
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At least 1 years of related working experience
To apply, please visit www.gmprecruit.com and search for Job Reference:
To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973