Responsibilities:

·       Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System

·       Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region

·       Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

·       Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.

·       Propose improvements for systems based on identified process gaps.

·       Identify and propose suitable processes for automation and implementation.

·       Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.

·       Participate in system restoration for Disaster Recovery exercises.

Requirements:

·       Diploma or Bachelor’s Degree in Computer Science or Information Technology.

·       4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.

·       Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.

·       Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.

·       Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.

·       Possess hands-on experiences in supporting Payment systems.

·       Possess good understanding and competency in scripting (such as DOS, Shell Scripting)

·       Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   EA Personnel: Lai Yingying   |   Registration No: R1110239