3. Executive, Service Excellence (Customer Service)

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Job Description:

  • Ensure smooth operations from order fulfilment to returns/exchanges
  • Plan shipments based on product availability and customer requests to ensure timely deliveries
  • Prepare shipping documents (eg invoices, purchase orders and bills of lading) to fulfill the shipping requirements.
  • Process, pack and ship orders accurately
  • Inspecting products for defects and damages
  • Process, package and ship orders accurately
  • Maintain updated records of orders, suppliers and customers
  • Provide information to customers about the status of their orders
  • Oversee the levels of our warehouse stock and place orders as needed
  • Assist with customer enquiries including web enquiries and email via online platforms
  • Perform any other job duties assigned.

 

Requirement:

  • Minimum 1-2 years’ experience Sales Administration/ Ordered fulfillment.
  • Nitec/ Higher Nitec in Business Administration
  • Proficient in Microsoft Office

 

Additional information:

  • Working days: Monday to Friday
  • Salary up to $2800
  • Located in Aljunied

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

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