Position: Customer Care Specialist

Work Week & Shift: 6 days, rotating shift

Annual Leave: 12 days

Location: Airport

Job Responsibilities:

You will attend to passengers at arrival claims with mishandled and damaged baggage.

Raise reports of mishandled and damaged bags, in according to the various airline

Requirements.

Trace mishandled baggage and keep passengers informed of the tracing status

Assist passengers with odd size bags

Answer hotline calls on baggage matters

Possess 4 GCE N level credits / 3 GCE O level passes or equivalent

Professionalism, Patience and a “People-first” attitude

Comfortable with shift work

Compensation:

$1700, excluding shift allowance(average $2xX) and OT.

Staff transport will be provided for candidates working beyond midnight.

GMP Recruitment Services (S) Pte Ltd | 09C3051| Tam Sheue Fei （Jennifer Tam) | R23117170