Responsibilities:
- Customer Relationship Management (客户关系管理):
- Address customer inquiries regarding property usage, amenities, and pricing.
- Tailor recommendations to individual customer needs and preferences.
- Follow up on leads and referrals.
- Monitor customer satisfaction and identify upselling opportunities.
- Ensure timely contract processing and minimize rescissions.
- Sales Presentations (销售演示):
- Conduct personalized sales presentations, building rapport and trust.
- Showcase properties and features, highlighting benefits and value.
- Recommend appropriate packages based on customer needs.
- Guide customers through the sales contract process.
- Continuously improve sales skills through training and feedback.
- Business Transactions (交易文件管理):
- Ensure accurate and complete sales documentation.
- Review contracts, loan applications, and financial documents.
- Collaborate with management to minimize cancellations and ensure timely closings.
- Promote additional sales and upgrades to existing members.
- Team Contribution (团队贡献):
- Participate in team meetings, training sessions, and appointments.
- Stay informed about current events and local information.
- Adhere to sales and marketing regulations.
- Assist in mentoring and training other team members.
- Perform additional duties as assigned.
Requirements
- Minimum GCE ‘O’ level
- Experience in customer service, hospitality, high net worth client management
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843